FAQ

Do you ship to my country?

Currently we offer shipping Australia wide.

Do you offer returns and exchanges?

Due to health and hygiene reasons, returns and exchanges are not available for our products. 

We do not offer returns or refunds for change of mind or incorrect sizing.

What if my order arrives damaged?

If you received a damaged or faulty product, please contact us within 7 days of your parcels arrival with your order number and photos of the item. We'll work to resolve the issue quickly.

When will I receive my order?

Please allow 2-5 business days for your order to be processed, packaged and shipped. If you have not received shipping confirmation after 5 business days, please get in contact. Tracking is available via AusPost. Shipping times vary depending on your location.

What is your sizing like?

Our socks are designed with stretch for a comfortable fit. Our socks are true to size. Please choose the size based on your foot size, not your running shoe size. If you are in between sizes, we recommend sizing down for a more compressive fit.

Small: US 4-6.5

Medium: US 7-9.5

Large: US 10- 12.5

How do I care for my socks?

Cold machine wash with similar colours. Avoid bleach and high heat drying to help maintain softness and extend the life of your socks. We recommend air drying for best results.

What is a high performance running sock?

A high performance running sock is designed to keep your feet comfortable, dry and supported throughout your run.

Our socks are made from a nylon/spandex blend rather than cotton. Cotton can absorb and retain moisture, which may contribute to friction and blister formation during running. Our moisture wicking fabric helps keep your feet feeling drier and more comfortable.

With medium cushioning for everyday comfort and impact protection, plus targeted arch support for a secure, supportive fit, our socks are built to perform whether you're heading out for a quick run, putting in serious training kilometres, or are looking for an extra cute sock to match your race day fit!

How should running socks fit?

Running socks should feel snug and secure without being tight or restrictive. They should sit smoothly against your foot without bunching, slipping or creating excess material that could cause friction.

A good running sock should stay in place throughout your run, with the heel sitting securely and the toe area allowing your toes to move comfortably without feeling cramped.

Our nylon and spandex blend provides a comfortable, supportive fit that moves with your foot, whilst the targeted arch support helps keep the sock securely in place as you run.